Collaboration of multi-stakeholder in integrated aid model for creative MSMEs in the tourism sector

Authors

DOI:

https://doi.org/10.69812/itj.v1i1.16

Keywords:

Multi-Stakeholders, Tourism Sector, small and medium enterprises, Assitance Model

Abstract

The goal of the study is to develop an integrated support model for small and medium-sized tourist firms that involves multi-stakeholder engagement. Specifically, this research identifies the mentoring model needed by SMEs in the tourism sector in Guci Hot Spring Tourism and Tegal Regency and navigates mentoring strategies that suit their needs by including multi-stakeholders. This research uses a qualitative approach with a case study of SMEs in the tourist area of Guci Hot Springs, Tegal Regency. Focus groups and in-depth interviews with SMEs in the tourist industry were employed for the purpose of gathering data. We analyzed 20 informants representing the SME sector in Guci Hot Springs consisting of fashion, culinary, and craft SMEs. Based on the qualitative data analysis carried out, the results state that the integrated assistance model covers substantive points such as marketing development, business permits and SME business entities, social media and information technology, and financial management. For more effective assistance, stakeholder involvement is very necessary. This study shows that stakeholders need their role and capacity to coordinate knowledge, management, and entrepreneurial spirit among SMEs in the tourism sector. As a result, this study's findings advance knowledge of how SMEs in the tourist industry may engage many stakeholders by using an integrated mentoring strategy.

Downloads

Download data is not yet available.

References

Arcos-Pumarola, J., Paquin, A. G., & Sitges, M. H. (2023). The use of intangible heritage and creative industries as a tourism asset in the UNESCO creative cities network. Heliyon, 9(1). https://doi.org/10.1016/j.heliyon.2023.e13106

Ariwibowo, R., & Prasetyo, G. (2023). Reinventing Indonesia ’ s City Branding Strategy Through Conceptual Frameworks. Jurnal Bina Praja, 15(1), 123–143. https://doi.org/10.21787/jbp.15.2023.123-143

Arkum, D., & Amar, H. (2022). The Influence of Economic Growth, Human Development, Poverty and Unemployment on Income Distribution Inequality: Study in the Province of the Bangka Belitung Islands in 2005-2019. Jurnal Bina Praja, 14(3), 413–422. https://doi.org/10.21787/jbp.14.2022.413-422

Boix-Domenech, R., Peiró-Palomino, J., & Rausell-Köster, P. (2021). Creative industries and productivity in the European regions. Is there a Mediterranean effect? Regional Science Policy and Practice, 13(5), 1546–1564. https://doi.org/10.1111/rsp3.12395

Carlisle, S., Kunc, M., Jones, E., & Tiffin, S. (2013). Supporting innovation for tourism development through multi-stakeholder approaches: Experiences from Africa. Tourism Management, 35, 59–69. https://doi.org/10.1016/j.tourman.2012.05.010

Castaldi, C., Giuliani, E., Kyle, M., & Nuvolari, A. (2024). Are intellectual property rights working for society? Research Policy, 53(2), 104936. https://doi.org/10.1016/j.respol.2023.104936

Cehan, A., Eva, M., & Iațu, C. (2021). A multilayer network approach to tourism collaboration. Journal of Hospitality and Tourism Management, 46(20), 316–326. https://doi.org/10.1016/j.jhtm.2021.01.006

Cicerone, G., Crociata, A., & Mantegazzi, D. (2021). Cultural and creative industries and regional diversification: Does size matter? Papers in Regional Science, 100(3), 671–687. https://doi.org/10.1111/pirs.12585

Dellisanti, R. (2023). Spatial patterns of Cultural and Creative Industries: Creativity and filière behind concentration. Papers in Regional Science, 102(3), 533–564. https://doi.org/10.1111/pirs.12733

DitjenKI. (2023). Lindungi Kekayaan Intelektual, Majukan Ekonomi Kreatif. MEDIA HKI: Pemantik Inovasi & Kreasi.

Echavarría-Arcila, M. A., Correa, J. C., & Pérez-Gómez, A. M. (2023). Intellectual property for commercial ideas in technology markets: A system dynamics model. Journal of Open Innovation: Technology, Market, and Complexity, 9(2), 100041. https://doi.org/10.1016/j.joitmc.2023.100041

ERIA. (2021). Kajian Sektor Manufaktur Indonesia 2021.

Fahmi, F. Z., Krismiyaningsih, E., Sagala, S. A. H., & Rustiadi, S. (2023). Creative industries and disaster resilience: A focus on arts- and culture-based industries in Indonesia. International Journal of Disaster Risk Reduction, 99(November), 104136. https://doi.org/10.1016/j.ijdrr.2023.104136

Gizzi, M. C., & Rädiker, S. (2021). The Practice of Qualitative Data Analysis Research Examples Using MAXQDA. In Maxqda Press (Issue March). https://doi.org/10.36192/978-3-948768058

Gong, H., Yu, Z., & Hassink, R. (2023). Differentiated knowledge bases and catch-up in creative industries – A case of the online game industry in China. Geoforum, 141(July 2022), 103730. https://doi.org/10.1016/j.geoforum.2023.103730

Ho, C. Y., & Sheng, Y. (2022). Productivity advantage of large cities for creative industries. Papers in Regional Science, 101(6), 1289–1306. https://doi.org/10.1111/pirs.12708

Holford, W. D. (2019). The future of human creative knowledge work within the digital economy. Futures, 105(July 2017), 143–154. https://doi.org/10.1016/j.futures.2018.10.002

Kokkaew, N., Jokkaw, N., Peansupap, V., & Wipulanusat, W. (2022). Impacts of human resource management and knowledge management on non-financial organizational performance: Evidence of Thai infrastructure construction firms. Ain Shams Engineering Journal, 13(6), 101750. https://doi.org/10.1016/j.asej.2022.101750

Koleangan, A. P. C., Budhi, J., & Archangela, A. (2023). Analisis Pendorong Pembangunan UMKM Sektor Pariwisata dan Ekonomi Kreatif di Sulawesi Utara melalui Pendekatan Tourism Satelite Account ( TSA ) dan SWOT Analisis Pendorong Pembangunan UMKM Sektor Pariwisata dan Ekonomi Kreatif di Sulawesi Utara Melalui Pe. In A. Widiana, G. Hadiwidjaja, M. Sapulette, & E. Simarmata (Eds.), Membangun UMKM Pariwisata dan Ekonomi Kreatif di Indonesia Timur (pp. 50–73).

Landoni, P., Dell’era, C., Frattini, F., Messeni Petruzzelli, A., Verganti, R., & Manelli, L. (2020). Business model innovation in cultural and creative industries: Insights from three leading mobile gaming firms. Technovation, 92–93(July 2019), 102084. https://doi.org/10.1016/j.technovation.2019.102084

Li, P. Q., & Kovacs, J. F. (2021). Creative tourism and creative spectacles in China. Journal of Hospitality and Tourism Management, 49(January), 34–43. https://doi.org/10.1016/j.jhtm.2021.08.023

Malik, N., Wei, Y. “Max,” Appel, G., & Luo, L. (2023). Blockchain technology for creative industries: Current state and research opportunities. International Journal of Research in Marketing, 40(1), 38–48. https://doi.org/10.1016/j.ijresmar.2022.07.004

Mishra, S. K., & Kushwaha, H. (2023). Managing litigation risk through business legal expense insurance: Facilitators and inhibitors for MSMEs. IIMB Management Review, 35(1), 57–70. https://doi.org/10.1016/j.iimb.2023.04.002

Mishra, S., Kumar, R., & Kumar, M. (2023). Use of treated sewage or wastewater as an irrigation water for agricultural purposes- Environmental, health, and economic impacts. Total Environment Research Themes, 6(May), 100051. https://doi.org/10.1016/j.totert.2023.100051

OECD. (2023). OECD Infrastructure Governance Indicators Conceptual framework , design , OECD Infrastructure Governance Indicators.

Pujiyono, B., Kismartini, Yuwono, T., & Dwimawanti, I. H. (2019). Stakeholder analysis on tourism collaborative governance in Tanjung Lesung tourism, Pandeglang Regency, Banten Province, Indonesia. African Journal of Hospitality, Tourism and Leisure, 8(3), 1–11. https://www.ajhtl.com/

Remoaldo, P., Serra, J., Marujo, N., Alves, J., Gonçalves, A., Cabeça, S., & Duxbury, N. (2020). Profiling the participants in creative tourism activities: Case studies from small and medium sized cities and rural areas from Continental Portugal. Tourism Management Perspectives, 36(May), 100746. https://doi.org/10.1016/j.tmp.2020.100746

Richards, G. (2020). Designing creative places: The role of creative tourism. Annals of Tourism Research, 85(August), 102922. https://doi.org/10.1016/j.annals.2020.102922

Rosyadi, S., Kusuma, A. S., Fitrah, E., Haryanto, A., & Adawiyah, W. (2020). The Multi-Stakeholder’s Role in an Integrated Mentoring Model for SMEs in the Creative Economy Sector. SAGE Open, 10(4). https://doi.org/10.1177/2158244020963604

Saparita, R., Margono, T., Apriliyadi, E. K., Wijayanto, F., Soesanto, Q. M. B., Carolina, C., & Dyah, S. (2023). Inklusif Triple Helix Inklusif untuk UMKM Daerah (1st ed.). Penerbit BRIN.

Sarantou, M., Kugapi, O., & Huhmarniemi, M. (2021). Context mapping for creative tourism. Annals of Tourism Research, 86(June 2020), 103064. https://doi.org/10.1016/j.annals.2020.103064

Soundararajan, V., Brown, J. A., & Wicks, A. C. (2019). Can Multi-Stakeholder Initiatives Improve Global Supply Chains? Improving Deliberative Capacity with a Stakeholder Orientation. Business Ethics Quarterly, 29(3), 385–412. https://doi.org/10.1017/beq.2018.38

Stott, L. (2022). Partnership and Transformation; The Promise of Multi-stakeholder Collaboration in Context. Routledge. www.routledge.com/

Supriyanto, E. E. (2022). Blue Tourism: Treating Marine Ecosystems and Increasing The Potential of Maritime Tourism in Indonesia. Jurnal Kepariwisataan Indonesia: Jurnal Penelitian Dan Pengembangan Kepariwisataan Indonesia, 16(2), 138–148. https://doi.org/10.47608/jki.v16i22022.138-148

Sutjiatmi, S., Supriyanto, E. E., Suparto, D., & Rachmawati, M. (2023). Revitalizing the Branding of Tegal City As the Japanese of Indonesia. Jurnal Bina Praja, 15(1), 15–27. https://doi.org/10.21787/jbp.15.2023.15-27

Tang, J., & Liu, Q. (2024). Research in International Business and Finance R & D tax incentive policy , intellectual property right protection , and corporate innovation in an emerging market. Research in International Business and Finance, 69(June 2023), 102244. https://doi.org/10.1016/j.ribaf.2024.102244

van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M., & de Haan, J. (2020). Measuring the levels of 21st-century digital skills among professionals working within the creative industries: A performance-based approach. Poetics, 81(December 2019), 101434. https://doi.org/10.1016/j.poetic.2020.101434

Wardana, L. W., Ahmad, Indrawati, A., Maula, F. I., Mahendra, A. M., Fatihin, M. K., Rahma, A., Nafisa, A. F., Putri, A. A., & Narmaditya, B. S. (2023). Do digital literacy and business sustainability matter for creative economy? The role of entrepreneurial attitude. Heliyon, 9(1), e12763. https://doi.org/10.1016/j.heliyon.2022.e12763

Yarnis, Y., Misnaniarti, M., & Windusari, Y. (2022). The Relationship between the Support Factor from SME Actors and the Officer Support regarding the Acceptance of the Importance of Distribution Permits for Pempek …. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 5(1), 3066–3074. https://www.bircu-journal.com/index.php/birci/article/view/3955

Zehrer, A., & Hallmann, K. (2015). A stakeholder perspective on policy indicators of destination competitiveness. Journal of Destination Marketing and Management, 4(2), 120–126. https://doi.org/10.1016/j.jdmm.2015.03.003

Downloads

Published

31-05-2024

How to Cite

Supriyanto, E. E., Suparto, D., Rachmawati, M., & Saputra, J. (2024). Collaboration of multi-stakeholder in integrated aid model for creative MSMEs in the tourism sector. Indonesian Tourism Journal, 1(1), 29–45. https://doi.org/10.69812/itj.v1i1.16

Issue

Section

Articles